Privacy Policy

1. Introduction

This Privacy Policy explains how Nevika Innovations Private Limited ("Nevika", "we", "us", or "our") collects, uses, stores, and protects personal information when you use Neuronik ("the Service"). We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, phone number, and authentication details when you register or sign in;
• Usage data: prompts, mode selections, feature usage, and interaction patterns;
• Payment information: transaction IDs and billing status processed by our payment partners (we do not store card details);
• Technical data: IP address, browser type, device information, and cookies for security and analytics.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service;
• Authenticate users and maintain account security;
• Process payments and manage subscriptions;
• Communicate updates, support responses, and marketing (where permitted);
• Monitor usage, prevent abuse, and comply with legal obligations.

4. AI Processing and Third Parties

To generate responses, your prompts may be sent to third-party AI providers such as OpenRouter and underlying model providers. We do not sell your personal data. We select providers that maintain reasonable security and data-handling practices.

5. Data Sharing

We share data only with service providers necessary to operate the Service (hosting, authentication, payments, analytics, AI inference), and when required by law or to protect our rights. We do not share personal information with advertisers.

6. Data Security

We implement technical and organizational measures to protect your data, including encryption in transit, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at info@nevika.co.

9. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and understand usage. You can control cookies through your browser settings, although some features may not function properly if cookies are disabled.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us.

11. International Transfers

Your data may be processed and stored on servers located outside India. By using the Service, you consent to the transfer of information to countries that may have different data protection laws than your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Continued use after changes means you accept the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@nevika.co.